Recently, newer Apple devices such as iPhone 7 and iPad Pro have updated how images from iOS 11 are captured and stored. By default, images are now stored as HEIC (High Efficiency Image) files.
The developer community was not advised of this update prior to the release and, as a result, 3rd party applications (like Vidigami) are not able to display these images as they are not a recognized file format. Solutions are now actively being developed to support this update.
In the meantime, Vidigami encourages iOS 11 users of iPhone 7+ and the iPad Pro to edit the the camera settings on their device to default to JPEGs, instead of HEIC. To disable HEIC on your device, simply go to Settings > Camera > Formats > Most Compatible. On the desktop, HEIC images may be exported from Apple Photos as standard JPEGs for upload.
Thank you for your understanding and patience, whilst Vidigami develops a solution to this.
from Finalsite Academy News http://ift.tt/2gyo7oN
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